Resources
Learn about ShoreTel products and technology from our own library, including white papers, customer success stories, industry research.
Books & Guides
Product Demos
Industry Research
- Gartner's MarketScope for Unified Communications for the SMB Market
- Tolly Group ShoreTel Power Usage
- 2009 Nemertes Research IP Telephony Vender Rankings
- Current Analysis Report: ShoreTel Proves Itself a Good Samaritan with its Largest Customer Win
- Beyond Dial-Tone: Unified Communications Benchmark Report
- Computerworld Survey
- Computerworld Education Survey
- Computerworld Government Survey
- Computerworld Financial Survey
- IntelliCom Report
- Meircom Report
- NetworkWorld Report
Whitepapers
- Building Business Continuity through Distributed Contact Center Technology
- IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
- Getting the Foundation Right: Unified Communications
- ShoreTel Ergonomic Phones
- Building Reliable IP Telephony Systems
- Is Your Network Ready for IP Telephony?
- From Voice over IP to Unified Communications: Simplify System Management
- IP Telephony: Reliability You Can Count On