Cascade Valley Hospital

The mission of Cascade Valley Hospital is to provide friendly healthcare and information close to home so that people in the Stillaguamish Valley, and the surrounding areas, can receive high quality, personal medical services without leaving their community.

"The ShoreTel system is simple and it provides us to make that connection with the community.”
- Scott Meyers, IS Project Coordinator, Cascade Valley Hospital. 

Cascade Valley Hospital recently opened a new wing. It was extremely important that community members reached a live person when they dialed the hospital’s number. They needed a solution with a system that would work for them and reflect their commitment to the community.

“There are many aspects of return on investment or how the system paid for itself but the biggest one has manifested itself recently. With this new addition we were able to move the system over and add to the system with very minimal cost.”
- Scott Meyers, IS Project Coordinator, Cascade Valley Hospital.

Cascade Valley Hospital’s motto is “Close to home. Close to heart” and they did not need a complex communication system that would get in the way. The ShoreTel solution – including 565 licenses, workgroups, ShoreTel Communicator with Operator Access, Video and Softphone – provided that friendly, simple connection.

“The ease of use is bottom line probably the number one reason we selected the product. From using the handsets to using the ShoreTel call manager, managing the system from a single Web interface makes it very simple to use on a day to day basis.”
- Scott Meyers, IS Project Coordinator, Cascade Valley Hospital.