ShoreTel 360 Legacy Migration

The ShoreTel 360 Legacy Migration Program offers a brilliantly simple option for businesses looking for ways to leverage their existing investments as they transition to UC without immediately ripping out and replacing their entire legacy PBX infrastructure.

ShoreTel cross-platform solutions have been proven in production deployments with ShoreTel front-ending legacy Nortel, Avaya, Cisco, Ericsson, Fujitsu, Mitel and NEC platforms.

As a result of the program, companies can reap the benefits of a complete ShoreTel UC solution across the entire enterprise—even in locations where they are not ready to displace existing platforms and wish to protect earlier PBX investments.

The ShoreTel 360 Legacy Migration Program includes implementation resources for deploying a suite of applications including UC, unified messaging, multichannel contact center, conferencing and collaboration, personalized communications and mobility services, along with enterprise resource management tools.

Based on open standards, ShoreTel consolidates and simplifies enterprise-wide communications with coordinated dial plans, trunking services, and employee database management across disparate systems.

ShoreTel supports various deployment models ranging from basic to highly sophisticated, including:

• Simple tie-line integration supporting coordinated dial plans and allowing the PBXs to hand traffic to each other, reducing telecom costs.
• Voicemail replacement in which the locations with the legacy PBXs continue to use the features of the old PBX but upgrade their legacy voicemail with ShoreTel unified messaging. This offers the advantage of using ShoreTel's advanced UM capabilities across the entire enterprise.
• Full ShoreTel UC integration where the multi-location enterprise has a mixed environment with ShoreTel at some locations while the old legacy PBXs stay in place at others as part of a planned migration that can occur over time. Every user, across all locations, gets the benefits of the ShoreTel UC experience, abandoning the legacy PBX features while the business salvages the use of the legacy PBX for the desktop phone.

For more information on how the ShoreTel 360 Legacy Migration Program can benefit your business, contact your local ShoreTel reseller today.