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IP Telephony from A-Z - The Complete IP Telephony eBook

ShoreTel realizes that making the decision to switch to IP telephony and actually deploying the system is no small task.

To help you with pre-decision questions and post-decision planning and implementation, we have created this 96 page IP telephony eBook.

  • Chapter 1 - The Benefits of IP Telephony
  • Chapter 2 - The Decision: Vendor Evaluation and Selection
  • Chapter 3 - Planning: The Implementation Calendar
  • Chapter 4 - Ensuring Reliability in IP Telephony
  • Chapter 5 - Handsets and Interfaces
  • Chapter 6 - Security
  • Chapter 7 - Mobility and Wireless
  • Chapter 8 - Quality of Service
  • Chapter 9 - Outsourced IP Telephony
  • Chapter 10 - Ease-of-Use and Management
  • Chapter 11 - Proof Points

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