CIOs who are concerned about IT complexity are not alone. In this powerful insight into the extent companies are struggling with IT complexity and in particularly complexity in IP solutions, IDG surveyed 324 IT decision makers for input on:

• Perceived contributors to IT complexity
• Adoption of IP telephony
• Attitudes/experiences around complexity in IP telephony solutions

The results are appalling, but not surprising to those in the industry. About 85 percent of respondents agree that IT complexity is due to challenges around integration and incompatible or proprietary technology. Furthermore, more than 80 percent see IT complexity as inevitable and an inescapable fact.

As ShoreTel continues its Anti-complexity Movement with brilliantly simple solutions designed to meet the needs of businesses of all sizes, this report is a must-read for anyone facing IT complexity today.