Analyst Research
TCO Benchmarking Study
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Investigating UC Vendors
This must-read publication features independent research from Gartner, providing a wealth of information around best in breed Unified Communication systems. 12 Unified Communications vendor ratings, along with their strengths and cautions, are provided.
IDG Research on Managing IT and IP Telephony Complexity
Important research findings into the causes, impact and attitudes toward IT complexity, with a special focus on IP telephony.
Nemertes PilotHouse Awards
This independent report includes information on evaluation criteria for IP telephony and compares vendors based exclusively on surveys of IT professionals.
Computer World IP Telephony Survey
A survey to better understand how organizations of different sizes are addressing the challenges of IP Telephony.
Computerworld Education Survey
The Education Sector Rates Importance of IP Telephony Features, Management and Applications.
Unified Communications Benchmark Report
This report shows the differences in results between the average end user company and the best-in-class. Learn how to deploy Unified Communications for best-in-class results.
NetworkWorld Report: Making The Case For IP Telephony
This report lays the groundwork for identifying the savings potential for your network as well as the ROI a new IP telephony system would yield.
Miercom Lab Testing Summary Report
An open, competitive review of high-end IP PBX leading vendors
Current Analysis Report on ShoreTel's Good Samaritan Win
Current Analysis Report: ShoreTel Proves Itself a Good Samaritan with its Largest Customer Win
IntelliCom Report on IP Telephony Migration Strategies
Research from IntelliCom Analytics to provide perspective into selecting and implementing an IP Telephony solution.
IP Telephony in Financial Sector: ComputerWorld Survey
The Financial Sector Rates Importance of IP Telephony Features, Management and Applications
IP Telephony For Government Sector: ComputerWorld Survey
The Government Sector Rates Importance of IP Telephony Features, Management and Applications