ShoreTel Collaboration helps organizations gain a competitive edge by putting powerful and intuitive tools – such as audio conferencing, instant messaging, and desktop sharing – directly in the hands of the workforce. Without IT supervision or assistance, users enjoy the freedom to schedule, participate in, and record their conferences and collaboration sessions. And by offering support for multiple devices, ShoreTel Collaboration gives end users the freedom to choose how best to participate – by phone, desktop PC, smartphone, or tablet.
Ease of deployment
Conferencing and collaboration software is integrated within the ShoreTel Service Appliance. Once the appliance is connected to the VoIP network, the system automatically recognizes and configures it, making conferencing and collaboration services available to end users within minutes.
For users of Apple iOS devices, ShoreTel Mobility supports ShoreTel Collaboration, giving them access to instant messaging, audio conferencing and desktop-sharing. Click in a smartphone or tablet into the ShoreTel Dock, and you’ve got everything you need to participate in conferencing sessions – including a speakerphone and handset.
ShoreTel Conferencing enables participants, whether they are PC, Mac, or Apple iOS users, to collaborate on documents and presentations in real-time. With a simple click on a web link – and no download – attendees can see the shared desktop within seconds.
Dial-in and dial-out conferencing
Users can invite participants to dial into the conference in a single step, and internal users can access the audio service simply by pressing the conference button on their phone. Other options allow participants be dialed in directly, or to request a callback.
Unmatched audio quality
ShoreTel Conferencing offers support for wide-band codecs, providing a higher level of listening comfort, making everyone – regardless of their location – feel more immersed in, and closer to, the conversation.
Recording & distribution
The Instant Recording feature gives users options for storage and simplifies distribution of the recording of the conference and its accompanying Web presentation.