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Platform Software

The distributed single-image architecture at the heart of our platform software delivers voice calling, features, and applications, and makes your ShoreTel system easy to deploy, manage, and scale.

Core Software

Core Software

Delivers the tools that form your business communication system, including voice routing, call routing, and unified messaging.

Core Software

Contact Center

Contact Center

Advanced solutions designed to meet all your call center or helpdesk needs with business process integration, in-depth reporting and sophisticated routing.

Contact Center

Advanced Applications

Advanced Applications

Bi-level alerting and built-in messaging helps to mobilize internal resources to coordinate a response in emergency situations.

Advanced Applications