Platform Software
The distributed single-image architecture at the heart of our platform software delivers voice calling, features, and applications, and makes your ShoreTel system easy to deploy, manage, and scale.
Core Software
Delivers the tools that form your business communication system, including voice routing, call routing, and unified messaging.
Contact Center
Advanced solutions designed to meet all your call center or helpdesk needs with business process integration, in-depth reporting and sophisticated routing.
Advanced Applications
Bi-level alerting and built-in messaging helps to mobilize internal resources to coordinate a response in emergency situations.