Unified Communications Platform
ShoreTel’s unique purpose-built distributed voice architecture forms the heart of our unified communications premise-based platform, allowing for its rich feature set and highly reliable distributed voice services. Along with IP PBX, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed.
ShoreTel Voice Switches are purpose-built, solid-state appliances that provide IP PBX phone system capabilities, call handling and trunking with unmatched reliability and availability. Voice switch functionality is also available as a virtualized application for deployment on your servers.
The distributed single-image architecture at the heart of our platform software delivers voice, unified communications, unified messaging, and feature-rich applications, making a ShoreTel system easy to deploy, manage, and scale.