ShoreTel’s easy-to-use management tools simplify the maintenance and monitoring of your ShoreTel's on-premise unified communications (UC) system. These tools permit centralized management from intuitive, Web-based interfaces. With minimal training, IT staff can manage the system from anywhere on the network, freeing up energy and resources for more mission-critical tasks.
ShoreTel Director provides the core management of the ShoreTel UC System. This Web-based tool streamlines the management of all voice applications across locations into one best-in-class interface.
ShoreTel’s monitoring portal provides an over-the-shoulder view of deployed ShoreTel devices being monitored, with a user friendly dashboard for viewing performance statistics, as well as the ability to create ad-hoc reports.