Open APIs
ShoreTel's support of open standards include Open Application Programming Interfaces (APIs). Open APIs offer customers even more flexibility to integrate leading business process applications with their business communications systems, providing greater capabilities for system administrators and end users.
The programmatic interfaces available in the ShoreTel Innovation Network allow the creation of rich new applications and integrate the telephony features of ShoreTel's business communications system into central, back-office systems.
In addition, the ShoreTel Professional Services team leverages the system’s open interfaces to customize applications, and to help organizations create unique solutions with maximum business value.
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