Open Integration

ShoreTel’s business VoIP solution is based on a distributed architecture, and includes an array of open interfaces that seamlessly integrate third-party information and applications into an organization’s VoIP telephone system. Seizing the flexibility and power of VoIP telephony, it integrates business communications with key data, so organizations can transform their business telephone systems into opportunities leverage their most valuable assets: people and information.

In addition to open application programming interfaces (APIs) for its business VoIP telephone system, ShoreTel also delivers pre-built connectors to leading applications, including Salesforce.com and MicroSoft Dynamics CRM.

Business Process Integrations

ShoreTel's support of open standards offers customers the flexibility to integrate leading business process applications with their business telephone systems.

Business Process Integrations

Open APIs

Open Application Programming Interfaces (APIs) allow the creation of rich, new applications and integrate ShoreTel’s telephony features into central, back-office systems.

Open APIs

Mobility Multi-Vendor Support

ShoreTel is changing the future of mobile enterprise communications by putting the power of the desk top phone in the pockets of end users everywhere, regardless of platform.

Mobility Multi-Vendor Support

 

 

Next Steps