ShoreTel Products - Unified Communications, Contact Center, VoIP/IP Telephony, Enterprise Mobility

Products

ShoreTel offers organizations of all sizes more than mere VoIP services: rather, ShoreTel delivers a complete VoIP business phone system that integrates voice, unified communications (UC), and contact center capabilities. Unlike many providers, ShoreTel’s VoIP telephone system is an all-in-one business communications solution; one that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems.

UC Platform

ShoreTel unified communications and IP telephony - stack of shoretel switches and ip phones

ShoreTel’s unique purpose-built voice architecture provides a rich feature set and highly reliable distributed voice services, delivering complete business communications that scale with plug-and-play ease.

Platform Hardware

Platform Software

User Applications

ShoreTel unified communications and IP telephony - User Applications

ShoreTel's business VoIP solution combines voice, video, and IM communications, along with contact center capabilities, in one intuitive desktop and mobile interface to create a common set of capabilities for users across an organization.

ShoreTel Communicator

System Management

ShoreTel unified communications and IP telephony - System Management

Within a single interface, and from anywhere they have web access, IT staff can manage the capabilities of the entire VoIP business phone system. Targeted add-ons enable call flow handling, IVR scripts, and other more specialized features.

ShoreTel Director

IP Phones & Docks

ShoreTel’s business VoIP phone systems offers IP phones to suit every type of user: from executive to remote office worker; operator to call center supervisor. For ultimate convenience, check out the  ShoreTel Dock, which turns Applie iPhones and iPads into the first desk phone for the mobile generation.

All IP Phone & Dock Models

Cloud Phone Services

ShoreTel unified communications and IP telephony - receptionist talking on phone

ShoreTel’s cloud-based business phone systems offer companies of all sizes proven and secure VoIP unified communications and contact centers. Easy integration with leading CRM and ERP solutions allows organizations to leverage their most valuable assets: people and information.

Cloud Communications

Open Integration

ShoreTel unified communications and IP telephony - software on computer display

ShoreTel’s distributed architecture includes an array of open interfaces (APIs) and pre-built connectors that integrate with third-party information and applications, enabling organizations to leverage their most valuable assets: people and information.

Business Process Integration

Open APIs