Products
ShoreTel offers organizations of all sizes more than mere VoIP services: rather, ShoreTel delivers a complete VoIP business phone system that integrates voice, unified communications (UC), and contact center capabilities. Unlike many providers, ShoreTel’s VoIP telephone system is an all-in-one business communications solution; one that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems.
UC Platform
ShoreTel’s unique purpose-built voice architecture provides a rich feature set and highly reliable distributed voice services, delivering complete business communications that scale with plug-and-play ease.
User Applications
ShoreTel's business VoIP solution combines voice, video, and IM communications, along with contact center capabilities, in one intuitive desktop and mobile interface to create a common set of capabilities for users across an organization.
System Management
Within a single interface, and from anywhere they have web access, IT staff can manage the capabilities of the entire VoIP business phone system. Targeted add-ons enable call flow handling, IVR scripts, and other more specialized features.
IP Phones
ShoreTel’s business VoIP phone system offers IP phones to suit every type of user: from executive to remote office worker; operator to call center supervisor.
Open Integration
ShoreTel’s distributed architecture includes an array of open interfaces (APIs) and pre-built connectors that integrate with third-party information and applications, enabling organizations to leverage their most valuable assets: people and information.
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