Americom Technology

For planning, VXTracker captures actual trunk capacity, trunks in use, peak busy hour call attempts, average handling time, busy hour traffic, range of extensions, Direct Inward Dialing (DID) number ranges and trunk sizing by location peak.

For ongoing optimization, VXTracker captures and analyze telecom expenses for ROI validation and additional cost reduction opportunities. VXTracker also produces powerful historical and real-time reports to help you manage costs, maximize employee performance and isolate important network trends.

Features

  • Call Accounting
  • Real-time Performance Monitoring
  • Real-time Security and Compliance Tracking and Alerting
  • Real-time and Historical Traffic Studies
  • Expense Tracking

Benefits

  • Manage time-division multiplexing (TDM) to converged (VoIP) migrations
  • Implement budget and cost controls for communications expenses
  • Maximize capacity and uptime of your network
  • Maintain a complete audit trail for compliance and 911 tracking
  • Receive automated real-time reports via email