Incendonet
SpeechBridge appliances empower businesses just like yours, every day, 24/7, with enterprise wide speech recognition and text to speech capabilities that improve customer service, increase mobile employee productivity and reduce operating costs. With the ability to retrieve information and process repetitive tasks using simple spoken commands, SpeechBridge connects you and your customers to the information they need from any phone, anytime and anywhere, safely, and ensures compliance with hands-free legislation.
Sold in an appliance form factor that includes a suite of speech recognition based applications, SpeechBridge is a seamless enhancement to your ShoreTel IP-PBX solution. Speech-enable your corporate phone directories, e-mail, calendar, and self-service IVR applications today!
Features
- 100% hands-free call routing for customers and employees
- Flexible phone directory management
- Custom speech-recognition applications
- Tight Microsoft Active Directory and Exchange integration for e-mail and calendars
- Open, standards-based, VoiceXML and .NET speech application development platform
Benefits
- Comply with hands-free cell phone laws and lower operating costs
- Can be provisioned via LDAP, MS Active Directory, XML/CSV files, or web entry in minutes
- Automates daily business tasks and improves customer service
- Automatically updates the SpeechBridge applications when changes are made in your enterprise directory
- Speech recognition and text-to-speech capabilities for e-mail, calendars and IVR applications
Review current Incendonet/ShoreTel Success Stories.