How To Buy

Program Benefits

Dedicated Account Management

ShoreTel Channel Partners are assigned dedicated account managers and sales engineers who will work with you to develop joint business plans, identify and close sales opportunities, and support you throughout the sales cycle.

Sales and Technical Training

ShoreTel University delivers comprehensive sales and technical training courses to prepare you to sell, implement, and maintain our line of products. Our educational programs are offered via self-paced, on-line and instructor-led courses, and provide you with the most available and flexible learning environment to increase your expertise and proficiency.

Qualified Leads

We understand that new opportunities are the key to growing your business. ShoreTel helps our channel partners grow their sales pipeline in three ways: 1) by providing best practice tools and resources for you to use in your local markets; 2) by partnering with you in lead generation activities; and, 3) by delivering qualified leads generated through ShoreTel corporate-sponsored marketing activities.

Competitive Allowances

ShoreTel works with our channel partners to win competitive deals and close business by offering additional resources, support and allowances on a deal-by-deal basis.

Demo Equipment and Internal Use Purchase Program

ShoreTel has an incredibly high close rate for customers who receive a demonstration of our features and capabilities. With that in mind, we offer our channel partners the ability to purchase demonstration and internal-use equipment at a highly discounted rate. In addition, special rolling demo kits enable you to bring the demo directly into customer offices.

Co-op Marketing Funds

ShoreTel rewards the success of our partners with co-op marketing funds, designed to maximize your success in marketing your company and the ShoreTel solution to new and existing customers. Participants in the Co-op Marketing Funds program receive one-on-one marketing planning sessions on a quarterly basis, as well as access to pre-designed campaigns, templates and best practice tips.

Partner and Support Services Web Sites

All ShoreTel Channel Partners receive 24/7 access to ShoreTel's partner and support services web sites, which deliver instant access to all the resources needed to develop and close sales opportunities and provide post-sales support to your customers.

Share in our Success

For more information call us toll free at +1 (800) 425-9385 option 1, or if you would like to become a partner, please complete our Partner Application Form