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ShoreTel Newsletter

April 2010

ShoreTel Newsletter


In This Issue

ShoreTel Announces TCO Guarantee Program for UC

Satisfied Customers by Any Measure

See the Untangling Customer Complexity Videos

UC Blog

Case Study: The Royal Agricultural Society of England

Give Us Nine Minutes

Events

ShoreTel Press

ShoreTel in the News

Customer Quotables

Our employees love the new system. Despite the varying levels of IT literacy, they have all embraced ShoreTel technology due to its ease of use.

— Stewart Page, Royal Agricultural Society of England

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Bookmark Us ShoreTel Press

ShoreTel Launches "Lowest TCO Guarantee" for Unified Communications Customers

Large Contact Centers Deploy ShoreTel UC to Increase ROI and Agent Productivity

ShoreTel Awarded 2010 Everything Channel Partner Program Guide, Five-Star Partner Rating

ShoreTel In The News

Phone+: ShoreTel Offers Lowest TCO Guarantee for UC

TMCnet.com: Multichannel Contact Centers Gain Results from ShoreTel

No Jitter: ShoreTel's IBM Integration



ShoreTel Announces TCO Guarantee Program for Unified Communications

It's never been more important to evaluate the total cost of ownership (TCO) before you purchase a UC system, rather than just the up-front cost. ShoreTel firmly holds that its TCO is the lowest industry wide, and we invite you use the ShoreTel TCO assessment tool to prove it. If the TCO analysis shows that ShoreTel's TCO is higher than a competitor's, ShoreTel will lower its prices to beat the competition. We guarantee it! Read the article.

Satisfied Customers by Any Measure

Having satisfied customers is a near-universal goal for companies, but achieving high levels of customer satisfaction is increasingly elusive. Before you buy a UC solution, delve deep into the vendor's customer satisfaction ratings to understand if the vendor delivers on the promise. Learn why ShoreTel's obsession with customer satisfaction has consistently resulted in industry accolades for an exceptional customer experience. Read the article.

See the Untangling Complexity Videos

From the hilarious to the educational, ShoreTel customers have gone above and beyond to share their stories of untangling complexity with our brilliantly simple solutions. Visit the ShoreTel Untangling Complexity Customer Video Contest page now to see just a few reasons why customers continue to rate ShoreTel the leader in IP-based business communications.

Unified Communications Blog

See our latest posts

ShoreTel Video Contest: Untangling ShoreTel Pranks

ShoreTel Customer Video Contest: Untangle

Case Study

Royal Agricultural Society of England Gains a Cash Cow with ShoreTel

With its phone system requiring increasingly more technical expertise for routine tasks, The Royal Agricultural Society of England (RASE) has made the switch to ShoreTel. RASE now experiences heightened customer service flexibility and a 75% decrease in extension deployment time. Learn why Assistant Director of ICT Stewart Page, praises ShoreTel for its cost efficiency and ease of use. Read the case study.

Give Us Nine Minutes

Case Study image

It's no wonder why 75% of people who experience the ShoreTel system make the switch. ShoreTel's Pure IP Unified Communications seamlessly integrates voice, video, IM and voicemail into one effortless system to provide mobility, customer satisfaction, and reliability. Take the ShoreTel Test Drive.

Events

Interop

Gain comprehensive thought leadership on how key technologies can help cut costs, increase productivity and position your organization for growth. Join us April 25-29 at the Mandalay Bay Convention Center, Las Vegas. Learn more.

Hear from our customers


SF Giants Radically Cut Costs

San Francisco SPCA Saves $100,000 a Year

Credit Union Handles 80,000 Calls a Month





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