Awards

We are proud that our best of breed products and world-class customer service consistently receive industry awards and accolades for performance and innovation.

CUSTOMER Contact Center Technology Award 2014

Communications Solutions 2014 Product of the Year


Unified Communications 2014 Product of the Year Award

New Business Product of the Year – All Other Nations


New Technology Product of the Year – Singapore

New Technology Product of the Year - Australia


MES 2014 Best Demo of ROI

CRN Channel Chiefs 2014


CRN 5 Star Partner Program Winner

Frost & Sullivan Unified Communications & Collaboration Company of the Year


Readers' Choice Award, NetworkWorld Asia

MES 2013 Most Innovative Technology Vendor


MES 2013 Best Boardroom Case Study Presentation

Communications Solutions Product of the Year


IP Contact Center Technology Pioneer Award 2013

MES 2012 Best Execution of a Midmarket IT Solution


MES 2012 Best Demonstration of ROI

MES 2012 Best Midmarket Software Solution


ARN Telecommunications Vendor of the Year

2011 Nemertes Pilot House Award


MES 2011Innovation Awards

CRN 5 Star Partner Program Winner


Gartner 2010 MarketScope for UC for the SMB Market: Strong Positive Rating

Synergy #1 Worldwide Unified Communications Desktop Solution Provider


CRN 2010 Networking Vendor of the Year

CRN 2010 Top 100 Health-Care Vendors


CRN Best Product of 2010: ShoreTel Voice Switch 50

Best in MES 2010 Winner: Best Execution of a Midmarket IT Solution


Nemertes PilotHouse Award - Best Overall IP Telephony Provider

CRN Emerging Technology Vendor


TMC Technology Pioneer Award - IP Contact Center

Everything Channel 5-Star Partner Program Winner


TMC Labs 2010 Innovation Award

Unified Communications 2009 Product of the Year Award


INTERNET TELEPHONY Magazine's Product of the Year Award

MobileVillage Mobile Star Award


Cisco IP Telecommunications User Group (CIPTUG) Conference Application Bake-Off Award

Everything Channel Tech Innovator Award


MarketTools: 2009 CustomerSat Achievement in Customer Excellence

Unified Communications Magazine's Excellence Award


Nemertes Research: 2009 PilotHouse Award

Best in VoiceCon 2009


Product of the Year, 2009

InfoWorld 100 Award


eWEEK Excellence Award

2008 Achievement in Customer Excellence Award


Service Provider Award, 2008

Red Herring North America 100 Awards


Deloitte: Technology Fast 50 2008

Business Solutions Magazine: Best Channel Vendor


Nemertes Research: 2008 PilotHouse Award

CTIA Wireless Emerging Technologies (E-Tech) Award


TMC Labs 2008 Innovation Award

VON Magazine Judges’ Top 10 Innovator Award


Techworld: VoIP/Convergence Product of the Year

The Top 10 Products of the Year from eWEEK Magazine Labs


Best in VoiceCon 2008

Internet Telephony 2007 Product of the Year


Pulver 100, 2007

Deloitte: Technology Fast 500 2007


Customer Sat: Achievement in Customer Excellence Award

Phone+ 2007: Top 50 Channel Program Readers' Choice Award


ContactCenterWorld.com Best in Class: After Sales Support

Technology Fast 50, 2007


Best in VoiceCon 2007

Best Bosses, 2006


Companies to Watch, 2006

Technology Fast 50, New York Region 2006


Internet Telephony 2006 Product of the Year

Deloitte: Technology Fast 50 2006


Fastest Growing Private Companies, 2006

VAR Business: Best MidMarket Product 2006


Fierce 15, 2005

PC Magazine Best of the Year 2005


VoIP Magazine: A rating

PC Magazine's 2005 Editors Choice Award


Entrepreneurial Award, 2004

Communications Convergence 2004 Product of the Year


Communications Convergence 2003 Editors Choice Award

Internet Telephony 2003 Product of the Year


Internet Telephony 2002 Best of Show

Network World 2001 Product of the Year


Communications Solutions 2000 Product of the Year

Teleconnect IT Expo 2000 Best of Show


CRM Solutions 2000 Editors Choice Award

CommWeb Phone of the Year


InternetWeek Best of Breed

Networld+Interop Best of Show